User’s Acknowledgment and Acceptance of Terms
WeTunePc (“Us” or “We”) provides the www.wetunepc.com site and various related services (collectively, the “site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Use”), as well as any other written agreement between us and you. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use. All such guidelines or rules are hereby incorporated by reference into these Terms of Use.
BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE.
These Terms of Use are effective as of the “Last Modified” date identified at the top of this page. We expressly reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use. However, for any material modifications to the Terms of Use or in the event that such modifications materially alter your rights or obligations hereunder, such amended Terms of Use will automatically be effective upon the earlier of (i) your continued use of this site with actual knowledge of such modifications, or (ii) 30 days from publication of such modified Terms of Use on this site. Notwithstanding the foregoing, the resolution of any dispute that arises between you and us will be governed by the Terms of Use in effect at the time such dispute arose.
As used in these Terms of Use, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.
Overview of our Services
To ensure the quality of the WeTunePc experience we have set up our terms of service for our mutual benefit. If you violate these rules it will mean you’ve broken the terms of service and this may result in termination of your account.
Tasks and concierge requests are non-transferable. You cannot sell or give away tasks on your plan but you are more than free to buy a plan for your friends, family, and loved ones—they’ll love you and so will we. Your WeTunePc account is also non-transferable. That means if one person signs up, you cannot transfer ownership of that account to another person.
All WeTunePc plans are governed by a monthly hour limit by plan type. If these hours are unused by the next billing cycle, the hours will not carry over to the next cycle.
All WeTunePc plans are recurring subscriptions that can be canceled at any time.
Any agreement or attempted agreement between client and assistant, in connection with a service contract, requiring that payment be made outside of WeTunePc shall constitute a material breach of this agreement and be subject to cancellation without refund.
Requests & Tasks
Each request (task) must be submitted by phone, email or SMS. Please send your requests individually: this means that each communication you have with your assistant should contain one, defined, task. You’re more than welcome to submit multiple tasks at one time, but we ask that you create a separate email for each. This ensures the fastest possible turn around for each task.
Occasionally our users will submit a task that falls outside the scope of services (for example: the task requires deep domain experience, is a project and not a task, etc). When this happens we’ll offer our extended services through our WeTunePc Plus network.
If you ever feel like your service could be better, you can contact us by telephone or email us at support@wetunepc.com. For a list of example tasks that we will and won’t do, please consult our “expectations” page. That should give you a good idea of what we’re able to accomplish and what we simply cannot do. Agreeing to these terms of service means you understand and agree to keep your tasks within the scope of our business.
Ownership and Confidentiality of Work Product
If a WeTunePc Assistant creates anything original for you, such as research projects, reports, templates, spreadsheets, forms, etc. (“Work Product”), WeTunePc grants to you a non-exclusive, royalty-free, perpetual, irrevocable, non-transferable license to use the Work Product for your own personal and commercial purposes. WeTunePc owns the Work Product and has the right to use and disclose the Work Product to any third party, provided that WeTunePc will not disclose your confidential information to any third party.
To avoid doubt, you retain sole ownership of your confidential information and your intellectual property and, to the extent your confidential information or intellectual property is incorporated into the Work Product, it will be removed prior to any use or disclosure by WeTunePc to a third party.
As used in these Terms of Service, your confidential information means non-public information that you provide to WeTunePc or a WeTunePc Assistant that you reasonably expect WeTunePc to keep secret, including your personal information (i.e., your name, your social security number, your credit card information, and similar information), but does not include information that (1) becomes generally available to the public other than an unauthorized disclosure by WeTunePc or a WeTunePc Assistant; (2) was or becomes available to WeTunePc or a WeTunePc Assistant on a non-confidential basis prior to your disclosure of the information to WeTunePc or a WeTunePc Assistant; (3) is independently developed by WeTunePc or a WeTunePc Assistant without using your confidential information; or (4) information we are required to disclose by a warrant, subpoena or other request in an investigation or legal proceeding or where disclosure is necessary to protect WeTunePc’s rights or property, or the rights or property of WeTunePc Assistants or our other clients.
As used in these Terms of Service, your intellectual property means patents, trademarks and copyrights owned by you and any insights, knowledge, and ideas provided by you in connection with creation of the Work Product.
Guarantee & Warranty
There is no warranty on any of the information, tasks, or projects your WeTunePc Assistant completes for you. What we will promise is that we’ll do our best to provide the most accurate, most effective information available and we know WeTunePc Assistants do this better than anyone else. However, if we give you information or results that are wrong, although we’ll be deeply sorry, you can’t hold us liable for it (or the results) legally or morally — we’re sorry!
Cancellations
If you leave us, we’ll miss you dearly but we won’t hold you back. Monthly memberships can be canceled at any time with no additional fees or hassle. To cancel, just email your assistant or contact our Client Support team: info@wetunepc.com and ask us to cancel your subscription.
You may also sign up for an annual membership. Annual memberships are a yearlong commitment that will be billed and paid up front for a one-time payment covering the full cost of the subscription for the year. Annual memberships can be cancelled within the first 30 days and will result in a prorated refund for unused time. After the first 30 days, annual memberships are non-refundable. After one year from the initial subscription date, the annual subscription will terminate unless you contact info@wetunepc.com to renew.
We may cancel your monthly or annual membership for any or no reason immediately upon notice to you. Should this occur, we will give you a prorated refund at the standard monthly rate for any period for which you have already paid.
Termination of Service
In darker news, we reserve the right to terminate the service of a WeTunePc client at any time — for any reason. That means that rarely and under great duress we may end our relationship with a client for any number of reasons including but not limited to the following:
- If the client is constantly requesting tasks outside the scope of their service plan and we’re unable to find a solution by scaling back the requests
- If the client is abusive to his/her assistant or any other WeTunePc team member
WeTunePc Terms of Service Non-solicitation Provision
I acknowledge that WeTunePc has made substantial investments in recruiting, training and matching skilled WeTunePc assistants with each of its members including me, and that WeTunePc has a legitimate interest in earning a reasonable return on those investments. I also acknowledge that WeTunePc has agreements with WeTunePc assistants that protect this interest by requiring that WeTunePc assistants obtain WeTunePc ’s prior written consent before accepting any direct engagement (whether as an employee, consultant, contractor or otherwise) with the WeTunePc member to whom they were assigned. Accordingly, to the fullest extent permitted under applicable law, I agree that during my membership and for a period of twelve (12) months immediately following the termination of my relationship with WeTunePc for any reason, whether voluntary or involuntary, with or without cause, I shall not directly or indirectly solicit any WeTunePc assistant who is assigned to me at that time or who was assigned to me within the six months preceding termination of my relationship with WeTunePc to leave his or her employment with WeTunePc and to work for me in any engagement directly or indirectly. Should any solicitation by me become a substantial factor resulting in a WeTunePc assistant leaving WeTunePc and accepting an engagement with me directly or indirectly without WeTunePc ’s consent, I agree to pay WeTunePc as liquidated damages reasonably calculated to compensate WeTunePc for its lost investments and not as a penalty of any kind, a one-time fee equivalent to one year of my monthly WeTunePc subscription in effect at the most recent date that the WeTunePc assistant had been assigned to me by WeTunePc .
